People Scope - Our Services
Client Relationship Management (CRM)
To build the best understanding of clients’ businesses, how well we are serving them, and the implementation of
rigorous client relationship plans to increase retention, revenues and profit.
We undertake Client Reviews to provide objective insight into your clients’ experiences;
Consultancy to analyse existing practice and recommend improvements; with Training/Development and Facilitation to equip and help your client teams to succeed.
Business Development
We focus on the skills, attitudes and best practice for winning new clients, via tailored Training/Development, Consultancy, and Coaching inputs. Providing real world insights into what is required to be a successful professional sales person; and the ‘moments of truth’ faced by most professionals – including networking, following up contacts, sales meetings, and negotiation.
Strategic Development
For many small to medium size firms, the big questions are ever more important.
Where do we want to go? How does this fit with our current market position?
How should we best market ourselves?
We help by undertaking rigorous Business Reviews, conducting and managing Marketing Research,
and providing Marketing Strategy & Planning advice.
Leadership & Management
In the professions, people are the product. To help hone them, we offer Training for leadership,
appraisals, interviewing, time management and other core management skills; and Coaching to help
address issues that cannot be unlocked by other means.