People Scope


“All knowledge, theoretical or practical, is dead wood when it does not result in a positive attitude proved by action”
Josef Albers

There is training…and there is TRAINING. These days most firms recognise that their professionals need a broad business education to serve clients more effectively and run the business better. Sometimes, they provide formal training in selling, marketing or management and wonder why it does not have a greater impact on subsequent behaviours.

In our experience, the professional mind-set requires extra effort to overcome the perceptual barriers, scepticism, and resistance that can exist to learning that isn’t part of a technical specialism. We take this on by providing:

Our programmes cover three main categories shown below along with the most popular skill areas in each. They offer tailored interventions for professionals at all levels of your firm. If you want to know more about any of them just ask. To hear how it works in action, go to Case Studies.

Business Development

  • Introduction to BD
  • Core selling skills
  • Getting an appointment
  • BD meetings
  • Networking
  • Bids and tenders
  • Pitch presentation
  • Contact management

Client Focus

  • The client-centric firm
  • Managing key clients
  • Pricing for success
  • Professional negotiating
  • Cross selling
  • Client/transaction reviews
  • Marketing to existing clients
  • Thought leadership
  • Management & Leadership

  • Leading the team
  • Influencing skills
  • Performance reviews
  • Recruitment interviewing
  • Coaching and mentoring
  • Financial appreciation
  • The art of delegation
  • Project management